On-Premise System Installation Solution
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On-Premise System Installation Solution
On-Premise System Installation Solutions
What is?
On-premise solutions provide IP PBX and/or Contact Center systems at the customer’s location for internal organizational use.
Suitable for large organizations that do not want to store data on the cloud and have their own team of technical support staff.
Protocol’s on-premise solutions are designed and installed by a team of experts with over 25 years of experience in telephone and contact center systems. They are customizable in size and features, supporting specific organizational needs and enhancing the efficiency and security of your internal operations.
Features of the solution
On-Premise Contact Center
- Efficient call management
- Configurable call distribution methods, call recording, call transfer, and conference calling.
- The quality of service can be monitored using Call Monitoring.
- The real-time reporting system displays key metrics such as call center agent status, number of callers on hold, and number of incoming calls.
- The report provides detailed statistics and can be exported in Excel and PDF formats.
- The functions can be easily customized to meet the specific needs of each business.
Features of the solution
On-Premise IP PBX
- Easily manage incoming and outgoing calls.
- Redirecting calls to the correct person or department according to established rules.
- Full control: You can manage the system with administrator (Admin) access and customize settings to suit your business needs.
- On-premise IP PBX systems are designed for high reliability and continuous service, using equipment certified to international product standards.
- It can be easily scaled to accommodate business growth, from a few users to thousands, without changing the core infrastructure.
Why choose an on-premise system installation solution?
From the protocol?
- We provide consulting and design customized Contact Center and IP PBX systems for businesses, tailored to their specific needs, by a team of experts who understand the complexities of such systems.
- One-time investment, no monthly fees.
- Reduce redundant operating costs because you have your own system administrators and facility.
- Contact centers and IP PBX systems can be integrated with existing systems using standard APIs.
- The organization has full control over safety and compliance.
- Protocol provides technical support, consultation, and system maintenance for one year after installation and handover.
Ready to enhance your performance and stay ahead of the competition?
Or not yet?
Choose Protocol’s on-premise solutions to enhance communication, improve customer experience, and stay ahead of the competition.
Contact our sales team today to request a consultation and see how our on-premise solutions can transform your organization’s image.
- Contact us now.
- Telephone number: 02 026 5454
- Line: @prca
Our team of system installers and professional sales staff are ready to provide you with information. Call us or contact us through our various channels to enhance your business efficiency.
